INDEPENDENT FACT-FINDING
There is a specific report or a serious suspicion
There are indications of potentially undesirable, unlawful, or unethical behavior, and the organization requires clarity on the facts.
Accounts differ or trust is under pressure
Those involved perceive the situation differently, and an independent assessment is needed to proceed carefully.
A decision requires a reliable factual basis
Governance, supervision, or management must be able to take measures based on verifiable facts and a carefully conducted investigation.
A reliable and traceable picture of the facts
The organization gains clarity on what can and cannot be established, based on carefully collected and assessed information.
A well-founded basis for decisions
The board or management can take appropriate follow-up steps and any necessary measures based on facts rather than assumptions or individual statements.
Guidance for recovery and improvement
The findings make clear what is needed to restore trust, mitigate risks, and strengthen policy, supervision, or organizational practice.
Defining the scope
We clarify the report and make clear agreements regarding the investigation assignment, scope, roles, and communication.
Preparing the investigation
We draw up an investigation plan, determine what information is needed, and safeguard independence, confidentiality, and careful record-keeping.
Gathering and assessing facts
We analyze documents, speak with those involved, and apply the principle of hearing both sides where appropriate and required.
Clearly report findings
We record facts, findings, and limitations in a traceable manner and provide guidance for careful follow-up steps.
There is a report or suspicion
A report or suspicion of an integrity violation requires a careful initial assessment and, where appropriate, an independent investigation of the facts.